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Privacy controls

Request account deletion

Use this form if you no longer have access to the J2 Shipping app. We will verify the request before removing an account.

What happens next

  1. 1. We review the request and verify account ownership.
  2. 2. We start the account-deletion workflow after verification.
  3. 3. The account and customer data are removed through the verified deletion workflow. Records required for legal, accounting, or security reasons may be retained.

Account email

Start your request

Enter the email address used for your J2 Shipping account. We do not confirm whether an account exists through this form.

Already signed in? You can delete your account directly from the mobile app's Profile screen. Read our Privacy Policy.